Automation

When not to use an AI agent

Many workflows presented as agent problems are better served by a queue, a rules engine or a well-designed form. How we make the call.

Argbit EngineeringEngineering team2026-05-197 min read

Determinism first

If every decision in a process can be written down, write it down. Deterministic automation is cheaper to run, easier to test and simpler to audit. Reasoning is worth its cost only where inputs are unstructured or judgement is genuinely required.

A short screening test

Before proposing an agent we ask four questions.

  • Is the input unstructured language, documents or images?
  • Does the task require judgement that resists enumeration?
  • Is there a tolerable error path with human recovery?
  • Does the value of the work exceed the cost of the reasoning?
References

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